Why did your organization become a GovRAMP member?
We joined GovRAMP to demonstrate our commitment to delivering secure, mission-ready cloud solutions for government agencies. As public sector organizations increasingly move to the cloud, we recognized the importance of aligning with the most rigorous security and compliance standards in the U.S. — and GovRAMP High is the gold standard.
How is your organization helping advance secure solutions for the public sector?
Content Guru’s storm® platform is built from the ground up to meet the needs of highly regulated environments. With FedRAMP High authorization, we provide end-to-end secure communications, AI-powered citizen engagement, and accessibility-compliant interfaces — all hosted in CONUS-based, geo-redundant data centers. We help agencies modernize without compromising on security or control.
What has been the biggest benefit of GovRAMP for your organization so far?
GovRAMP has opened the door to meaningful conversations with state, local, education, and federal partners that previously were not actively considering cloud-based CX solutions. Being part of the GovRAMP community has validated our platform’s security posture and accelerated trust-building with government agencies and integrators.
What’s one piece of advice you’d share with providers starting the GovRAMP process?
Start early and treat the process as a long-term strategic investment — not just a compliance checkbox. Building a GovRAMP-ready solution requires deep collaboration across engineering, security, and operations, but the resulting credibility, market access, and platform maturity are well worth the effort.
How do you stay ahead in a fast-moving cybersecurity landscape?
As Wayne Gretzky said, “Skate to where the puck is going, not where it has been.” Content Guru continuously invests in platform hardening, threat intelligence, and secure-by-design development practices. Our security team works closely with public sector partners to anticipate evolving threats and ensure our platform remains resilient, compliant, and future-ready. Security and data privacy requirements are only going to become more stringent, so we build our platform anticipating future government agency needs.
How can other members collaborate with you on cybersecurity initiatives?
We welcome collaboration with agencies, integrators, and technology partners who share our commitment to secure, citizen-centric digital services. Whether it’s joint innovation, secure AI deployment, or accessibility initiatives, we’re always open to working together to raise the bar for public sector CX.
Anything else you’d like to share with the GovRAMP community?
Secure, accessible, and reliable citizen engagement is foundational to public trust. As agencies modernize, cloud solutions must not only meet compliance requirements but also deliver real-world resilience and usability. We’re proud to be part of the GovRAMP community and look forward to helping shape the future of secure government technology.
Company Description
Content Guru delivers the world’s most resilient and secure cloud contact center platform, storm®, trusted by public sector organizations across the U.S. and globally. As the only full-stack CCaaS provider with FedRAMP® High authorization, Content Guru empowers agencies to modernize citizen engagement while meeting the highest standards of security, privacy, and compliance.
