In today’s environment of rapid change, resilient workforces are essential to mission success. For public sector agencies, that means investing in tools and platforms that are not only transformative—but also secure. As a GovRAMP member, BetterUp is helping state and local governments advance workforce performance through secure, science-backed coaching and development solutions. In this spotlight, BetterUp shares insights from its GovRAMP journey, offers guidance to fellow providers, and outlines how secure human transformation is reshaping the future of public sector leadership.
Why did your organization become a GovRAMP member?
BetterUp joined GovRAMP to deliver secure, transformative coaching and workforce solutions to state and local government agencies. Our membership reflects a commitment to protecting sensitive government data while enhancing leadership development, resilience, well-being, and peak performance. As more public entities seek scalable, trusted solutions for workforce transformation, GovRAMP provides the assurance that BetterUp meets rigorous cybersecurity standards.
What advice do you have for other providers progressing through the GovRAMP process?
Begin by embedding GovRAMP requirements into your core security infrastructure from the outset. Early engagement with a sponsor agency can significantly streamline the path to authorization. Internally, cross-functional collaboration is critical—align your IT, compliance, and product teams early and document every step clearly. A strong foundation in planning and communication will position you for long-term success.
How do you stay up to date with the evolving cybersecurity landscape?
We maintain alignment with global cybersecurity frameworks like ISO 27001 and SOC 2 Type II, while actively participating in leading cybersecurity events and forums. Our teams closely monitor evolving federal and state compliance requirements to ensure our platform remains aligned with public sector needs. Regular internal and third-party assessments further support our proactive approach to cybersecurity and risk management.
How has GovRAMP benefited your organization so far?
Acheiving GovRAMP certification has positioned BetterUp as a trusted partner to public sector agencies. It provides confidence to our government clients that our platform meets high cybersecurity and compliance standards while delivering measurable results in workforce performance. From LA County to New York City Public Schools, agencies rely on BetterUp to enable secure, scalable, and outcomes-based workforce transformation.
What lessons have you learned from your GovRAMP journey.
GovRAMP success hinges on preparation and collaboration. Early sponsorship, strong documentation, and cross-functional alignment were critical to our journey. We also learned the importance of treating GovRAMP not just as a compliance checkbox, but as a continuous improvement opportunity. The process helped us refine our internal protocols and better communicate security posture to stakeholders.
What cybersecurity-related events or webinars do you recommend?
We highly recommend the GovRAMP Cyber Summit, the RSA Conference, and the Cybersecurity Symposium for State and Local Governments for valuable insights and industry connections. GovRAMP-hosted webinars are also instrumental in staying current on program updates, best practices, and implementation strategies.
How can others collaborate with BetterUp on cybersecurity initiatives?
BetterUp welcomes collaboration with public agencies and private-sector partners to support secure workforce transformation initiatives. Our platform is purpose-built to help agencies enhance resilience, build leadership, and improve readiness at scale. We’ve supported more than 20,000 public sector employees—and we’re eager to explore new opportunities to drive mission impact through secure, personalized development programs.
Is there anything else you’d like to share with the GovRAMP community?
We are proud to be both FedRAMP and GovRAMP accredited, underscoring our commitment to securing human transformation solutions for government clients. BetterUp is redefining how agencies think about leadership, mental fitness, and performance—by making personal development more accessible, measurable, and secure. We look forward to partnering with more agencies on their mission to build stronger, more resilient teams.
Company Description
BetterUp®, the human transformation company, empowers workforce transformation through personalized coaching, AI-driven insights, and behavioral science. We build resilience, leadership development, peak performance, and well-being at scale, fostering trust and driving performance for state and local governments.
