Collabware joined the GovRAMP community with a focus on transparency, rigor, and trust. As a company specializing in records and information management, Collabware understands that cybersecurity isn’t just about protecting data—it’s about earning confidence. In this spotlight, their team shares how they’ve approached authorization, the resources that proved most helpful, and the importance of executive alignment in building a resilient security program. 

Why GovRAMP Matters to Collabware 

Accreditations like GovRAMP demonstrate a cloud service provider’s on-going commitment to building and delivering safe and secure products for all our customers. Maintaining the security posture of our product is proven through continuous monitoring, monthly reporting, time-oriented vulnerability remediation, and annual assessments performed by independent third-party assessors. 

With our listing on GovRAMP Authorized Product List, government customers can quickly recognize that Collabware has built a records management solution that is secure, compliant and regularly tested at the highest possible standards. This on-going rigor demonstrates that Collabware is dedicated to facing the ever-evolving cybersecurity landscape to secure customer data. 

What Providers Should Know About the GovRAMP Process 

GovRAMP offers a number of resources to assist cloud service providers in their journey. Collabware often takes advantage of the numerous communication and information channels available. 

• The GovRAMP website contains security plan templates, guidance documents and FAQs
• GovRAMP PMO Team is very responsive to questions throughout the review process, and
• The regularly scheduled Office Hours allows CSP representatives to ask questions in real-time, hear about program updates and to feel part of the community.

Staying Ahead of the Evolving Cybersecurity Landscape 

Collabware stays informed of the evolving cybersecurity landscape through a number of information channels. We subscribe to receive CISA alerts as they are published. We also attend webinars facilitated by the Digital Government Institute (DGI). Individuals team members attend user groups and events hosted by various industry associations. We also consult vendor resources for the latest news, industry updates, and insights. 

Key Takeaways from the GovRAMP Experience 

When approaching GovRAMP Authorization, like any other certification, understand the scope of the requirements. Take the time to ensure all your documentation is clear and accurately reflects the security posture of your system, including policies, procedures, network and data flow diagrams. 

Final Thoughts for the GovRAMP Community 

The key success factor for an effective compliance program is having clear executive support for a top-down approach to compliance, which is essential to meet the challenges of a growing cybersecurity landscape. Working as team-members allows cross-department communication to build and maintain a product with the cloud security that customers require. 

Company Description 

Collabware helps enterprises and governments achieve legislative and regulatory information management compliance by providing intelligent archiving, discovery, and records management solutions. By automatically protecting critical content and revealing dark data, Collabware solutions increase organizational transparency so information can be properly retained, managed, and harnessed for business transformation. With offices in Canada, the USA and UK, our software has been internationally deployed by large enterprises and highly regulated industries.